Sonora Quest Laboratories - Oro Valley, Arizona

Sonora Quest Laboratories: Una Visión Detallada

Ubicación y Dirección: Sonora Quest Laboratories se encuentra en 1848 E Innovation Park Dr, Oro Valley, AZ 85755, siendo fácilmente accesible para quienes necesitan realizar análisis clínicos.

Teléfono y Página Web: Puedes contactar a Sonora Quest Laboratories llamando al 5205319915 o visitando su página web sonoraquest.com para obtener más información.

Especialidades y Servicios Ofrecidos

• Laboratorio de análisis clínicos: Realiza una amplia gama de análisis clínicos necesarios para el diagnóstico y seguimiento de diversas condiciones de salud.
• Servicio de pruebas de sangre: Ofrece pruebas de sangre para diversos propósitos, incluyendo el diagnóstico de enfermedades y el seguimiento de tratamientos.
• Centro de pruebas de VIH: Realiza pruebas de detección del VIH, siendo fundamental en la prevención y manejo de la infección por VIH.
• Servicio de pruebas de ITS: Ofrece pruebas para la detección de Infecciones de Transmisión Sexual (ITS), contribuyendo a la salud pública y la prevención de enfermedades.

Características y Datos de Interés

• Asistencia en idiomas: Cuenta con personal capacitado para brindar asistencia en varios idiomas, facilitando el proceso para quienes no se sienten cómodos en inglés.
• Accesibilidad: El laboratorio asegura una entrada, estacionamiento y sanitarios accesibles para personas en silla de ruedas, promoviendo la inclusión y la accesibilidad.
• Amigable con la comunidad LGBTQ+: Se esfuerza por ser un espacio acogedor para todas las personas, independientemente de su orientación sexual o identidad de género.
• Recomendación de cita previa: Aunque no es una exigencia, se recomienda concertar una cita para evitar esperas excesivas y optimizar el tiempo durante la visita.

Opiniones y Valoraciones

De acuerdo con las valoraciones en Google My Business, Sonora Quest Laboratories posee una media de 3/5 estrellas basada en 68 opiniones, lo que indica una aceptación general de sus servicios, aunque existen comentarios que resaltan la espera y la experiencia del personal como aspectos a mejorar.

Una de las opiniones destacadas menciona: "A pesar de sentir ansiedad al ser sometida a exámenes de sangre, la experiencia fue más soportable gracias a la calma y paciencia del personal. Aunque la espera puede ser larga, el servicio brindado compensa la espera, siendo un lugar recomendable para futuras visitas."

Recomendación Final

Si estás buscando un laboratorio de análisis clínicos que ofrezca una amplia gama de servicios y esté comprometido con la accesibilidad y la atención al cliente, Sonora Quest Laboratories en Oro Valley es una opción digna de consideración. Puedes contactarlos a través de su página web sonoraquest.com para obtener más información o concertar tu cita.

👍 Opiniones de Sonora Quest Laboratories

Sarah B.

4/5

I absolutely hate having my blood drawn and have massive anxiety over it for days ahead of time. I had to wait quite a while after my appointment time (approx 45 mins) but the person who did my labs was amazing. So calm and patient and I literally didn't even feel it. I'm hesitant to call it a "good" experience since I still hate having my blood drawn but I will 100% go here when I need to have it done again. Worth the wait in my opinion!

Kathy M.

2/5

Front desk professional and efficient. Had Ramon today who was the absolute worst I have ever had. Not friendly in the least bit. Should considering sing a new job if he is that unhappy!

226PSig

1/5

My fiancé was sent here by Christen Barrow DO of NW Allied Physicians for a blood panels some of which were incorrectly coded triggering a benefit denial from BCBS of AZ. Some how neither one would correct the coding and reissue a proper bill. So after numerous communication with both providers about this we are stuck with the entire bill $569 my advice is go to lab Corp for blood panels and stay away from NW Allied physicians

Chele D.

1/5

Lab draw was excellent, quick and painless. ADMINISTRATION IS A NIGHTMARE! They took my insurance card, didn't return it, didn't respond to messages asking to get it back, then billed me as self pay with no insurance! Tried to call the billing line and it's entirely automated. No wonder United Healthcare prefers them. poor service due to low cost? Hire some high-school graduates to run your front office with an above 2.0 GPA!

Sam R.

5/5

Without a doubt, one of the best Sonora Quest locations that I have visited. -- A well ran site, wherr the amazing team never skipped a beat even during the pandemic. The staff is some of the hardest working, super efficient, skilled and superstars in customer service!
I would like to mention Slona, especially, who was my phlebotomist during my last visit. As a professor in medical education myself, she embodies all the characteristics that we try so hard to teach to our students!

Evangeline E. G.

2/5

Having patients sign in on a kiosk with a filthy screen is a huge health hazard. The whole place has a grimy feel to it. Restroom was not especially clean. And water stains in ceiling tiles in the waiting area and the lab room indicates possible mold issues. I won't be coming back here. The two stars are for the phlebotomist, who was very kind.

S. E.

1/5

This location needs more sensitivity towards the aging/disabled population. Having them sign in on a kiosk with tiny font is just the beginning- offering to holler instructions across the desk out into the lobby is ludicrous and potentially viloates HIPPA/comprimises patient privacy. There was also a hearing impaired individual who couldn't make out when they called out his name with blaring loud lobby television.

Angie A.

1/5

I am writing this on behalf of my daughter Alexis Avalos who received services at Sonoran Quest Labs. Because of the nature of this complex matter and the fact she is on our family medical insurance I have intervened. She was instructed by her physician to complete lab work at the SQ Lab in their building. The Lab order was billed to our insurance carrier and was denied on the basis of the NPI number. I made my first contact with the billing office and was told I had to pay the total of $420 regardless. I spoke to a supervisor and he told me he was surprised I had questioned the bill and went this far to correct it. He did say I could contact the physician office and have them send documentation supporting the services under the local NPI. I did and they the physician gladly sent it to SQ Labs. SQ labs did not accept it and refused to bill my insurance. I contacted my insurance carrier and they said they would pay once claim submitted with the local NPI number. SQ has not offered any resolution in this matter despite my efforts. Billing is extremely rude and not at all supportive in resolving this matter. I would never use them in the future.