R.V. City - Huachuca City, Arizona

R.V. City es una empresa dedicada a la venta y servicio de autocaravanas, con una amplia experiencia en el sector. Con una ubicación estratégica en 2095 AZ-90, Huachuca City, AZ 85616, R.V. City ofrece una amplia gama de servicios y productos para los amantes de las aventuras en autocaravana.

Especialidades de R.V. City

R.V. City se destaca por sus especialidades en concesionarios de autocaravanas, talleres de reparación de autocaravanas, instalación de almacenamiento de autocaravanas y una tienda de suministros para autocaravanas. Esto garantiza que los clientes tengan acceso a todo lo que necesitan para disfrutar al máximo de sus viajes en autocaravana.

Facilidades y servicios

• Entrega a domicilio: R.V. City ofrece la comodidad de recibir sus pedidos en su hogar.
• Servicios en el lugar: La empresa proporciona servicios en su propio centro, facilitando las reparaciones y mantenimientos.
• Acceso para personas en silla de ruedas: El centro es accesible para personas con movilidad reducida, asegurando una experiencia cómoda para todos.
• Estacionamiento accesible: También cuenta con estacionamiento para personas en silla de ruedas.
• Servicios de reparación: R.V. City ofrece reparaciones de alta calidad y eficiente.
• Tarjetas de crédito y débito: La empresa acepta diversas formas de pago, lo que facilita el proceso de compra.

Opiniones y calificaciones

R.V. City ha recibido 298 valoraciones según Google My Business, con una media de 4/5. Estas altas valoraciones demuestran la satisfacción de los clientes con los servicios y productos ofrecidos por la empresa.

Una de las opiniones destacadas es la de un cliente que elogió la excelente atención en su departamento de servicio y partes, destacando la eficiencia y el compromiso del personal en la búsqueda de piezas específicas. Este testimonio refleja la calidad del servicio que R.V. City ofrece.

Recomendación final

Para todos aquellos que buscan un concesionario de autocaravanas confiable y con amplia experiencia, R.V. City es una excelente opción. Con sus diversas especialidades, facilidades y altas valoraciones de clientes, esta empresa está comprometida en ofrecer lo mejor para sus clientes.

Le invitamos a visitar su página web rvcity.net para obtener más información sobre sus servicios y productos. No dude en contactarlos al teléfono 5204569292 o visitar su ubicación en 2095 AZ-90, Huachuca City, AZ 85616.

Descubra el mundo de las autocaravanas con R.V. City y lúeme disfrutar de sus aventuras

👍 Opiniones de R.V. City

Richard M.

5/5

I didn't deal with sales but the service/parts department is excellent. I wish I could remember the lady's name but she was dark haired and had a tattoo on her right shoulder. I say this because she deserves a raise. I had limited info and she still got me the correct parts and even called around to find the one they didn't have. Im from Louisiana and was headed back home before the part would've came in and needed the part ASAP.

Ryan J.

1/5

RV City has the absolute worst customer service. We bought a new Jayco Travel Trailer, and once the sale was final and they got their money they could care less about any additional support. While looking at campers they swore up and down that Jayco’s warranty was top notch. Hardly the case. There was some minor damage that required replacement and the parts were supposed to be ordered at the time of purchase. Four months later we are still getting the run around from the service department about not having the parts in. One week they claim that the parts are there and they schedule services but come time for services they will not follow up and when asked will suddenly claim that they do not in fact have them in. If you are looking for great customer service and a great relationship with an RV dealer do NOT go to RV City.

J M. (.

5/5

#8- 7/2023. Our main A/C with a heat pump and our fridge went out. We were in Nevada. Couldn't find a shop to help us. It was 107 everyday. We decided to drive the 900 miles back to our winter base and called RV City to see if Matt could work on our rigg, of course they said! They handled the warranty work, changed our oil. Handled other problems they discovered while they had the RV. We went back to Nevada to stay with family and they kept our RV so we could continue our summer. Matt is our mechanic, ASK for Matt he is thorough. # 7 APRIL 14, 2023. Matt repaired our Stay and Play duo braking system free. He installed it a year ago, turns out a little tear in a connection tube was causing brake light fault. Replaced tube for free. THEY ALWAYS BACK UP THEIR WORK! #5 6/2022 bought a 2022 Ranger to flat tow behind our Class A. Had RV City install Stay and Play Duo for braking system, ( mechanic is Matt). Clean neat work, could tell he takes pride in his work. #4. 2022 We had a propane leak called RV City they said come in today! Fixed immediately. A part they had installed was faulty, they replaced the part and refilled our propane tank and charged us NOTHING. #3. 2022 MAJOR problem our auto leveling system would not respond. They said come in now (on a Friday at noon). The electrician ran tests, discovered our ground wire to hydraulic motor wasn't grounding. Fixed it and again charged us nothing because as Mgr said, "It only took a few minutes to fix, happy to help." #2 2021 Had them install Extend-a-Stay propane fitting to add exteriorpropane if needed. #1 2021 Step motor repair, under extended warranty, done well & fast. IN SUMMARY: RV CITY service department is good. My only complaint is lack of communication with client always call them before you go in to verify parts arrived etc. Easy in, Easy out. ALSO, Easy propane fill.

Ralph S.

5/5

Recently took my camp trailer in for warranty work. The staff were extremely knowledgeable, helpful and courteous! The warranty work was completed quickly and efficiently. They have a parts store on site that has an impressive selection for most RV/Trailers.
Highly recommended! If you are traveling through or live in the area, this is the place for service!

Jan J.

5/5

The refrigerator in our new RV didn't work. They ran tons of tests on it and then were able to get a new one, put it in our RV, and it works great. There was a lot they had to do, but they kept at it until all was resolved. These guys are great!

Tony S.

1/5

Too bad I can’t leave less than 1 review. One of the most hateful service departments I’ve experienced. We traveled to tombstone from Arkansas. I needed a part for my camper, was able to find it. When checking out, I asked about troubleshooting an issue my elderly uncle is having with his AC in his camper. A nice young man started giving me suggestions and a lady sitting down started yelling “Do NOT tell him anything!”, “We can’t tell you anything or we are liable”. I said I’m just looking for suggestions of what to check. She hatefully said you can’t fix it, you have to bring it in or hire a service to look at it. We are not telling you anything.
I was honestly shocked, never have I experienced service like this even when I had my credit card out purchasing something from them.
Can guarantee 100% they will never get another time from me!

Maggie F. E.

1/5

we started off well with a quote to install a used Invisibrake system in our RV and toad and an appt in 1 month. Heres how our appt went at RV City: after they had the toad half a day, we got a call they could not install 'used' equipment due to liability issues... So we located a new one(yes, at Camping World) and began to see how to get it to them. Then they claimed they were "not comfortable" installing it at all. So, we have waited a month, been lied to, but since we were already there, gave them a short list of things to be done, reseat shower door rollers, new back up camera, and some minor fuse replacement. When we picked up the RV were never given the new camera info, despite asking(told it was in the RV, which it wasn't) and no receipt as their internet was down. Two months later we got a call from the business manager asking about the bill, they had sent it to an address not on our work order. Once we got the bill in June they had excessive charges($967 Furion backup camera? I called Furion with the serial number and it was a 2022 camera...) Given it is now over 2 months since the work, we contacted the AZ Attorney General for assistance in dealing with a fraudulent situation. It has taken 3 months to resolve this dispute. I highly recommend going to Camping World, they were able to install a used Invisibrake Sytem quickly and at a reasonable price. Their charges for a new Furion backup camera? $169...too bad for us. Our shower doors are back off track after spending over $250 for RV City's rollers. unbelievable. Better than a google review, I highly recommend the documentation through the Attorney General's office for bad business practices!

Sharon W.

2/5

We are so disappointed in the customer service at this dealership. We have a warranty on our A/C and they have has it for weeks. They haven't even called the warranty company yet. We call and they say "Oh, I was just going to call you. Can I call you back?" And then they never call. We have spoken to the General Manager who assures us it will be takwn care of. The Service Manager Dee just gives us the runaround. If their owner Ron Hoffman is proud of his service department as his commercials say he is, you would think it would be better managed. I would never recommend this dealership or their service department. I know three individuals who have had the same experience so it isn't just me. You cannot get answers to your questions here. It is futile to try. I am beyond frustrated trying to deal with them and get the unit repaired.