Goodyear Auto Service - Litchfield Park, Arizona

Cedeno L.

La mujer mas Hermosa que ojos humanos puedan ver , si! ella trabaja en esa ubicación.. Alguien sabe el nombre de esa bella dama que trabaja como mecánico en ese taller .. ❤️❤️❤️❤️🥰🥰🥰

Myeshia Y.

The customer service is great and I felt so welcomed. I took my car in to get new tires and a new battery. When I left there was an issue with how my car was riding and my mud flap was broken. I was so annoyed that I left with the same issue and a new one. Here is where things took a turn…

I called the store and arrived less than one minute after the call ended. Not only was I greeted by the manager, but his friendly and welcoming demeanor made me feel like I would be taken care of. Every issue was resolved within an hour. When I arrived to pick up my vehicle after my issues were resolved, I was still treated with care and greeted with smiles.

With all that being said, I would take my car back to this location. I have never been treated so kindly after complaining about a service. My blueberry was in good hands.

Robert C.

Trey was the best. He greeted me promptly, listened carefully, communicated to manage timing expectations, clearly communicated findings and options. Since leaving, there have been no surprising. I have already recommended him to family and will use him the next time the truck needs service.

Dylan F.

This used to be my go-to for oil changes because of the quickness of the service, but after now the third visit where I was forgotten in the queue and left to wait for multiple hours (for just an oil change), I can’t trust that after I hand over my keys, I’ll get service. Not sure what changed, but a very disappointing change over the last year.

Edit: I’m at 3+ hours and still waiting. I guess you really can’t get an oil change here if you have other plans for any point in the day because now I’m going to be out another $250 for an appointment that I am certainly going to miss because of this delay.

Kristin H.

Litchfield Park Goodyear Automotive store and especially Ben get a 10 STAR REVIEW. I have a new 2024 Toyota Prius Hybrid with less than 1000 miles in it. I ran over some road debris and got a flat tire in Scottsdale. I drove to another tire shop and they couldn't repair it and did not have the tire I needed. I started calling every tire shop in the Phoenix Metro and Ben was the only one who had the tire - one tire. I asked him to hold it for while I organized a tow to his shop. An hour later I was on the road again with my brand new tire. A great BIG thank you to Ben and his team for saving my day and providing me the BEST SERVICE EVER. I highly recommend Ben and Litchfield Park GOODYEAR for your automotive needs.

GREGG B.

Great service, took the truck in for a fuel injector issue. Truck runs better now than it ever has. Thank you for diagnosing it properly and getting it done fast

Jeremy W.

Went here today for my standard Lyft maintenance servicing. Called ahead of time and spoke to Zach (sp?) he gave me the rundown and an estimate timewise how long it could take. Great customer service over the phone...he didn't promise anything but he answered honestly and gave me realistic expectations.

Drove 13 miles to this store (to avoid the shop on Union Hills and 35th Ave where I had previously poor customer service) when I went in the guy at the counter immediately greeted me and was very friendly. After I told him I was a Lyft driver his attitude was still great and treated me how he would any other customer. (unlike the other store) We started up a casual conversation about work and hobbies about halfway thru the conversation I realized this was Zach who I spoke to on the phone earlier. Quickly understood why he personally had a lot of compliments here in the reviews.

I would say all in all they had me in and out of the shop in probably 30-45mins. I'm not saying that is how it will always go I'm sure I got a little lucky as far as how busy they were but in the end it was great FAST service and great customer service. Zach is an asset to the company for sure hopefully management sees that. Will definitely be coming here for my Lyft car maintenance going forward.

Steve H.

Brought my truck in for simple service. When I got it back, whoever worked on it peeled the tint off my back window. Why? And left it in a crumpled mess in the backseat. They had no buisness being in the back seat or touching the tint on my windows. They also played a dirty trick on me by telling me I need to replace my oil pan gasket. So I paid them to do the job. They didn't even clean the oil pan. How do I even know you did anything if you can't even clean the oil pan? $1700 doesn't cover alittle solvent and a rag? Too busy to provide a good service? And then a few months later, I have an oil leak again. I take it back and they said this time its the timing chain cover. And they can't do it without also replacing the oil pan gasket AGAIN!. So effectively wasting the 1700 on the oil pan gasket because I still have an oil leak and im out 1700 and they want another 2400 to supposedly fix it right this time. Shady. I won't be back